SUNGLASS HUT PATHETIC

I bought a pair of Prada Sunglasses at Sunglass Hut Clearwater mall last year October- the lense cracked. I was not told that I have a warranty and bought the exact same pair again on their 50% off nice feature that they allow if broken within 12 months. I bought the second pair in April this year..... Just to experience a crack in the lense again (where it has the *****s in)- obviously this is an issue as it happened with the 2nd pair aswell. So all in all I paid R6300 for damaged sunnies....... twice. I went to the store AGAIN, and gave the glasses back, specifically telling the store manager I DO NOT WANT THE SAME PAIR again as it WILL happen with pair number three also, to which she happily rep****- "they will give you a voucher then"- it will take about a week. COOL!!! two weeks passed, and still NO voucher. So, I, me, myself followed up AGAIN this morning... then GRANT advised the awesome news that they have ordered new lenses and I will have them in 6 to 8 weeks... SORRY? SAY WHAT? who did you order the lenses for? AS I AM NOT GOING TO ACCEPT PAIR NUMBER THREE AS I HAVE EXPLAINED TO THE STORE MANAGER 2 WEEKS AGO? shame, quite a communication gap that they are experiencing. I WILL NOT HESITATE TO TAKE THIS ISSUE FURTHER.