1 reviews | Active since Nov 2010
Ray-Ban - MANUFACTURING FAULT
I have purchased a pair of Ray-Ban from Sunglass Hut in December 2014. Within a month of purchase the band on the glasses started peeling. The glasses have been sent to the warranty department for assessment and warranties has declined. They refuse to repair or even replace the product. The band started peeling on its own, we have looked after the glasses as excellent as possible and would never deliberately damage it. It is always in the casing when not used. The glasses did obtain a few scratches but that has definitely has not caused the PEELING. The warranty department says that they will not be sorting out the peeling and they can see scratches on the glasses. What does the scratches have to do with the peeling??? It is clear that this is a manufacturing fault! IT IS PEELING<br> When it comes to purchasing from Sunglass Hut, they will do everything possible to provide excellent service, when it comes to any issues afterwards or customer service is needed, those standards drop drastically. <br> What a HUGE DISAPPOINTMENT!!! It cost a lot of money...!!!<br> Can someone explain to me how a Ray-Ban will just start peeling on its own?????
