XO
Xerazade O
1 reviews | Active since Jun 2015
19 Jun 2015, 14:14
Ray ban glasses purchased
I purchased ray ban sunglasses from the Sunglass hut, and when I arrived at home I realized that the case they gave was too small for my glasses, and no glass cloth was given with the glasses.<br> <br> When I went back to complain about it, I was told that they would not give me a bigger case, because I did not have the glass cloth.<br> <br> Therefore, I cannot use the case at all, as I fear that the sunglasses will bend, and it is not safe to keep them out of the case either.<br> I would expect better care from the sunglass hut on the sale of items with big brand names and value.
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Replies (1)Sunglass Hut's replyOfficial
19 Jun 2015, 14:21Hello Xeri,
Thank you for your feedback.
We value customers feedback whether it is good or bad.
We apologize for the experience you have had and we are earnestly working on resolving your query with a suitable solution.
A customer care agent will be in contact with you shortly on the number supp****.
Thank you
Ivena Bantam
Sunglass hut
Customer Care manager
Thank you for your feedback.
We value customers feedback whether it is good or bad.
We apologize for the experience you have had and we are earnestly working on resolving your query with a suitable solution.
A customer care agent will be in contact with you shortly on the number supp****.
Thank you
Ivena Bantam
Sunglass hut
Customer Care manager
Sunglass Hut's reply19 Jun 2015, 14:21
Official
Hello Xeri,
Thank you for your feedback.
We value customers feedback whether it is good or bad.
We apologize for the experience you have had and we are earnestly working on resolving your query with a suitable solution.
A customer care agent will be in contact with you shortly on the number supp****.
Thank you
Ivena Bantam
Sunglass hut
Customer Care manager
Thank you for your feedback.
We value customers feedback whether it is good or bad.
We apologize for the experience you have had and we are earnestly working on resolving your query with a suitable solution.
A customer care agent will be in contact with you shortly on the number supp****.
Thank you
Ivena Bantam
Sunglass hut
Customer Care manager
