Poor warranty service.

After purchasing a pair of Polar sunglasses in Walmer Park, Port Elizabeth, just under a year ago, the 1 arm of the glasses broke while on my head. No manhandling or misuse. When I took the glasses in to be repaired, I was willing to pay a fee for the repair. A young gent keeps telling me that I have broken the glasses and they will not repair the glasses, I must buy a new pair.