Poor Warranty Service

I purchased a pair of Rayban sunglasses from Sunglass Hut Atterbury Value Mart last year which I later found to have a defect. Since it was still under warranty I went to the shop personally to return them and was told to email their warranty department to arrange pickup. Staff were very rude and unwilling to help at that point.

On December 6th I sent the first email and followed up on the email numerous times up until now with no response. I called them as well and was promised that someone will attend to my mail. It is now almost two months since the original email and still nothing.

I am very disappointed in their service and will not support them again due to the lack of support once your purchase is completed.