Poor Service Sunglass Hut Tygervalley

I go to Sunglass Hut in Woolworths with poor service 6 days ago cannot assist me no loadshedding but system not working. I write an email with no respond Clearly seems Sunglass Hut does not want to do sales. Today I go to another store 6 days later also in the mall with also an interest in a quite expensive pair glasses guess what no service and system offline clearly Sunglass Hut is not interested in sales of pretty expensive sunglasses