NM
Naresh M
1 reviews | Active since Nov 2018
17 Nov 2018, 10:41
Poor service Sunglass Hut and Oakley
Beware of the promises Sunglass Hut make. I just went into the store at Bayside Mall to get feedback on a pair of Oakley sunglasses that went in for repair under warranty... nobody can assist.. approximately 1 month later.
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Sunglass Hut's replyOfficial
21 Nov 2018, 09:33Good day Naresh,
Thank you for reaching out. I have checked our system and communication was sent to you on the 31st of October. You responded to our communication. In case you have missed the communication, the supplier will be replacing the lenses. The lenses are being shipped from Italy which should arrive shortly. A consultant will be in touch with you as soon as the lenses arrive and are fitted.
Thank you
Ivena Roberts
Customer Care Manager
Sunglass hut SA and Namibia
Thank you for reaching out. I have checked our system and communication was sent to you on the 31st of October. You responded to our communication. In case you have missed the communication, the supplier will be replacing the lenses. The lenses are being shipped from Italy which should arrive shortly. A consultant will be in touch with you as soon as the lenses arrive and are fitted.
Thank you
Ivena Roberts
Customer Care Manager
Sunglass hut SA and Namibia
Sunglass Hut's reply21 Nov 2018, 09:33
Official
Good day Naresh,
Thank you for reaching out. I have checked our system and communication was sent to you on the 31st of October. You responded to our communication. In case you have missed the communication, the supplier will be replacing the lenses. The lenses are being shipped from Italy which should arrive shortly. A consultant will be in touch with you as soon as the lenses arrive and are fitted.
Thank you
Ivena Roberts
Customer Care Manager
Sunglass hut SA and Namibia
Thank you for reaching out. I have checked our system and communication was sent to you on the 31st of October. You responded to our communication. In case you have missed the communication, the supplier will be replacing the lenses. The lenses are being shipped from Italy which should arrive shortly. A consultant will be in touch with you as soon as the lenses arrive and are fitted.
Thank you
Ivena Roberts
Customer Care Manager
Sunglass hut SA and Namibia