POOR SERVICE/LACK OF STAFF

I visited Sunglass Hut @ Pavs yesterday, as had a voucher from Edgars, I waited 50 minutes and still was not attended too, I was the 2nd person in the store, another customer has a Oakley return, and was seen to before me, I choose what I wanted, and needed more info but still waited, the staff took a call, attended to the return, and yet I still waited, I enquired about repairs to my existing lens (change to Polaroid) and I was not even given the number, very disappointed as my voucher expired yesterday, and I still said I will come back, being short staffed does not assist during peak season, i was looking forward to purchasing a new pair of Rayban's but alas!! Shocking part was that I get sms's all the time from Sunglass Hut to purchase, and when I do get there, no assistance at all. the personnel did try, but cannot establish who came first and who came thereafter. Needless to say, I will not be using Sunglass Hut again! Quite peeved!!