1 reviews | Active since May 2017
No Response
<p>I sent an email to Sunglass Hut 5 days ago about my sungalsses that needs repairs. The sunglasses is still under warranty. To date I have not received feedback . I tried calling the call centre and had to hold for 12 minutes without anyone attending to my call.</p> <p>Poor customer service. I doubt if I would buy from you again or recommend you.</p> <p> </p>
Good day Cornel,
Thank you for getting in touch with us.
I have searched our system for your email address and cell phone number provided and could not find your email/ticket on our system. Please email *** in the future.
I have sent this query on to the repairs department that will be in contact with you shortly.
Thank you
Ivena
Sunglass hut Customer Care
***(option 2)
Good day Cornel,
Thank you for getting in touch with us.
I have searched our system for your email address and cell phone number provided and could not find your email/ticket on our system. Please email *** in the future.
I have sent this query on to the repairs department that will be in contact with you shortly.
Thank you
Ivena
Sunglass hut Customer Care
***(option 2)