JP
Jeremy P
1 reviews | Active since Jan 2016
23 Jan 2016, 15:36
No refund policy
Went to return sunglasses for R1790 bought on the 19th dec 2015 returned to Edgar's Tableview credit note received #*** at 14h17 store 2723 on the 22 dec 2015 Lendle promised me within 7to14 days my account would be credited. Numerous visits to Sunglass hut Woodlands to try and get the amount taken off my Edgar's account has fallen on deaf ear by Sunglass Hut Cape Town Head Office. They seem to have no communication with Edgar's and no refund is forthcoming. Really bad service and cannot trust this brand ever. Phone calls to Sunglass Head office do not help by their staff.
Helpful (0)
Replies (1)0
Replies (1)Sunglass Hut's replyOfficial
25 Jan 2016, 10:27Hello Puddle duck ,
Thank you for taking the time to express your concerns.
As per our previous communication, we have passed along your query to our refunds department. Our refunds department will be in contact with you shortly.
Thank you
Ivena
Sunglass hut Customer Care Manager
Thank you for taking the time to express your concerns.
As per our previous communication, we have passed along your query to our refunds department. Our refunds department will be in contact with you shortly.
Thank you
Ivena
Sunglass hut Customer Care Manager
Sunglass Hut's reply25 Jan 2016, 10:27
Official
Hello Puddle duck ,
Thank you for taking the time to express your concerns.
As per our previous communication, we have passed along your query to our refunds department. Our refunds department will be in contact with you shortly.
Thank you
Ivena
Sunglass hut Customer Care Manager
Thank you for taking the time to express your concerns.
As per our previous communication, we have passed along your query to our refunds department. Our refunds department will be in contact with you shortly.
Thank you
Ivena
Sunglass hut Customer Care Manager
