NO FEEDBACK WHATSOEVER FROM SUNGLASS HUT

Can someone from Sunglass Hut Repairs please pick up the phone!!!!!! And maybe check your e-mails once in a while??? I want to know the status of repairs to my sunglasses collected by Dawn Wing Couriers on the 3rd of February 2015. Incident # 78,127.<br> <br> There is no answer at your call center, I have tried phoning everyday this week - morning, midday and afternoon and I also get no response to my e-mails!<br> <br> SOME FEEDBACK WOULD BE APPRECIATED!!!!!!