JP
John P

1 reviews | Active since Nov 2010

24 Jun 2015, 10:51

International Class Service - Brilliant

I was really taken back when contacting SunGlass Hut, and especially Natasha Pillay, who managed the process with world class service levels. Communication was brief, to the point and consistent. The service received was brilliant, on time, without fault and they even returned the old lenses. I am duly impressed. I would recommend SunGlass Hut for purchases, and service related to purchases from them. One of the few international standard organizations I have encountered in the past few years. Brilliant, really Brilliant. Leadership by example .... Please keep it up.

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Replies (1)
Sunglass Hut
Sunglass Hut's reply24 Jun 2015, 11:47
Official
Hello vision26,

Thank you for your feedback, we do appreciate you taking time out to express your satisfaction with our service.

I have sent on your compliment to Natasha and the rest of the business. We do enjoy happy customers feedback.

We hope to see you soon in one of our stores.

Ivena Bantam
Sunglass hut SA
Customer Care Manager