Horrible service

<p>I contacted sunglass hut for a quote in March, they responded within a day, but thats when the service went to ****, I asked for the glasses to be collected and courier to headoffice, I didn't receive any feedback. I handed the glasses in at Canal Walk where they send it in for me. I once again had to contact sunglass hut to let them know my Sunglasses has been sent in. Shelley-Ann notified my that they are busy with the query (02/05/2017). Consultant Shuaib contacted me 04/05/2017, I asked if they have received the sunglasses, I was put on hold where the call was later droped. On 08/05/2017 I tried contact them via email again with no response. Out of the blue I get a quote from them on 22/05/2017, I once again contacted Shelley but with no response. On 23/05/2017 I send another email where I received a phone call few minutes later. There was no apology just a really unprofessional conversation with Mister Shuaib, telling me they have received my glasses. </p> <p> </p> <p>I am sick to the core of Sunglass hut service levels so much that I will never support Sunglass hut again ,you have lost a customer for life!</p>