MP
Marlene P

1 reviews | Active since Jul 2016

22 Oct 2020, 14:28

**** ray ans sold at Sunglass Hut Tygervalley centre

I bought a pair of raybans at Sunglass Hut at Tygervalley branch in Cape Town. After a few months the The ray-ban logo on the right hand side disappeared and the lenses are scratched although I always handle my specs with great care. I went back to the shop where it was purchased because I question the authenticity of the sunglasses. The person in charge at the shop was rude and abrupt and said their is nothing they can do because they said its a real pair, but I beg to differ. I mailed ray-ban South Africa and still waiting on them to reply.

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Replies (3)
Sunglass Hut
Sunglass Hut's reply22 Oct 2020, 20:06
Official
Good Evening,

Thank you for reaching out to us,

You are welcome to send an email to *** with images and proof of purchase so that we can collect you sunglasses to do an assessment on you sunglasses.

Thank you & Kind Regards
Customer Care Team
MP
Marlene P's update22 Oct 2020, 22:18
Reviewer Update
Please supply with the email adress
MP
Marlene P's update22 Oct 2020, 22:19
Reviewer Update
Please supply me with your email address