Do not fall for their buy 2 and get 40% on cheapest sunnies!

I had a very upsetting and awful experience today. So much so, the manager of sunglass hut Sandton, Lindiwe, made me cry after my purchase. Your manager was rude and condescending towards is all because I wanted to get a different pair of sunglasses (as your policy states - 30 day exchange) When all I wanted to do was change a pair of glasses I received for my birthday as a gift.

It seemed she hid her lack of training behind attitude and aggression. As a manager you should defuse any situation and obviously help customers as best you can. It honestly was a horrible experience.

I wish I got the other ladies names at that store as they were supportive and trying their hardest to be helpful and very professional.

Not sure what this ladies issue was, but she’s giving your company a bad name.

Won’t recommend that store again.