1 reviews | Active since May 2015
disappointed
we purchased a pair of Armani sunglasses from sunglass hut pavilion we from pmb though. no return policy was discussed and we were given the wrong Armani case it was a rush sale because the shop was busy and under staffed. we purchased on the 29 december 2015. my husband wore the glasses late January for the first time and realised the glasses don't sit properly on face due to his nose so it kept slipping down. he said i should exchange it for a pair for myself i took back 31 January the lady at midlands mall said i cannot exchange it I'm two days late because it's a 30 day policy i said it's only two days plus at the pavilion no one explained this to us it was a rush sale we were not even given a proper receipt with one of those black cover to staple the receipt on. the manager at midlands said we must go back to pavilion do I look mad to damn drive to dbn. sunglass hut just wants sales period ********* disgusted in the service and just to think I wanted to purchase another pair of sunglasses today excluding the one that needed to be exchanged. teach your staff that its important to tell a consumer about exchange policy<br>
