hW
hilda W

1 reviews | Active since Jun 2016

22 Jun 2016, 09:03

bravo

<p>Last week I went to the sunglass shop in The Cradle. Babawa and Doreen helped me choose 2 pairs on the fathers day special. I was more than a hour in store. I found 2 but the one had a scratch. they made such an effort locating for me both at clearwater even after they new they lost their commision. I went to the sunglas hut opposite the Wimpy on Sa****ay but was told it is the other one in store. I forgot my very expensive phone there but once again the staff made an effort finding me!! At the other store I met up with Godfrey who took out my sunglasses he kept for me, I looked at all the sunglasses there too. All the staff gave me excellent service. Thumbs up for all your employees!!!</p>

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Replies (1)
Sunglass Hut
Sunglass Hut's reply04 Jul 2016, 09:26
Official

Good day Hilda De Wet,

Thank you for getting in contact with us.

We appreciate your compliment and will be celebrating Babalwe's great service with the rest of the business.

We thrive on getting Customer Care right and enjoy our customer's feedback.

Thank you and have a great day.

Ivena Bantam

Sunglass hut

Customer Care manager