PG
Petro G
1 reviews | Active since Mar 2015
02 Nov 2020, 12:22
BAD SERVICE
On the 15th of August 2020 I handed in a pair of sunglasses to be fixed and was told I would have to wait 6-8 weeks for the repair. It has now been 10 weeks and still I have not heard a word. Every time I call I get told that I will receive a call back in fifteen minutes with an update and till date NO CALL NO UPDATE!!! I am also not allowed to speak to a manager??????? So can anyone help me?
Helpful (0)
Replies (1)0
Replies (1)Sunglass Hut's replyOfficial
03 Nov 2020, 08:13Good Morning Petro
Thank you for reaching out to us,
Please advise at which store did you hand in your sunglasses so that we can get to the bottom of this.
Thank you & Kind Regards
Customer Care Team
Thank you for reaching out to us,
Please advise at which store did you hand in your sunglasses so that we can get to the bottom of this.
Thank you & Kind Regards
Customer Care Team
Sunglass Hut's reply03 Nov 2020, 08:13
Official
Good Morning Petro
Thank you for reaching out to us,
Please advise at which store did you hand in your sunglasses so that we can get to the bottom of this.
Thank you & Kind Regards
Customer Care Team
Thank you for reaching out to us,
Please advise at which store did you hand in your sunglasses so that we can get to the bottom of this.
Thank you & Kind Regards
Customer Care Team
