LK
Lesego K

1 reviews | Active since Dec 2017

26 Dec 2017, 11:19

Bad service

Hi

Am from sunglasses in carnival mall I just left 45 min ago.

Unfortunately The gentleman that was on shift didn’t allowed to come through.

He told me the important question is “What do I want “

I found that really disrespectful to come all the way from Vosloorus to get shade and be asked such question.

Unless it’s a new policy you have that we need to say what do we want before we enter your stores.

That really spoil the mood and was not given a chance to shop

0
Replies (1)
Sunglass Hut
Sunglass Hut's reply27 Dec 2017, 10:16
Official

Good Day Lesego,

Thank you for bringing your dissatisfaction to our attention. We have alerted the Area Manager who will be in contact with you.

Thank you &

Kind Regards,

Sunglass Hut Customer Care

Best regards,