Bad customer service.no resolution

<p>Firstly thank you for you time reading this.</p> <p> </p> <p>I have sent my sunglasses in for warrenty checkup on the 25.01.17,i was told by your adviser busi that it will take one week which was a lie as i have been waiting for almost 3 weeks to get feedback.</p> <p>Then i have spoken to sipho which he has mention that i must just wait tomorrow it will be sorted everyday from from the 2nd of February 2017 till the 5th february 2017 once again he had no clue where my sunglass was which i dont blame him due to the warranty guys has not resolved this or did not give any feedback..</p> <p>I have spoken to lady by the name of natasha from the warranty team which firstly could not locate my glasses even though i had a code from them amd secondly promissed me that i will get my voucher by cop Thursday the 09th of February 2017..its past due date..i am totally disgusted about your guys service..this is one which i will be taking this further to insure thay i get my composition for my time wasting going daily into the store to check for my voucher..i have not recieved any voucher code by mail.</p> <p> </p> <p>Many thanks</p> <p> </p> <p>Jose grant</p>