Bad Customer Service & Attitude

I went to the store on Sunday the 7th of February looking for a pair of Tom Ford sunglasses, I was assisted by the lady named Botshelo who was very friendly and helpful. Unfortunately the make of the sunglasses that I was looking for was out of stock, she also inquired with Sunglasshut edgards and they did not have stock as well.<br> <br> In that spirit, I left my business card and requested that she orders a pair of sunglasses for me. <br> <br> I received a call from Botshelo today, notifying me of the availability of sunglasses I requested. Due to other commitments, I informed the lady that I will call back regarding collection time, provided I am unable to go to the store today.<br> <br> I called back around 17h45, and the store phone was answered by a very rude insensitive gentlemen, who did not even bother to great me back. I requested to speak to the lady that had assisted me on Sunday, but he did not bother listening, and in fact ordered and reprimanded me to never call the store again.