MM
Meshack M

1 reviews | Active since Sept 2017

30 Dec 2017, 12:11

Bad attitude/non responsiveness from shopbassistant

I am completely unsatisfied with a service or lack of that I recieved from a shop assistant at Sunglass Hut at Carnival Mall. The lady was on her phone the whole time since I walked into the shop and I was in there for a good 20 minutes and the lady just continued on her call. I walked out of the shop and walked in again and she still continued. I only recieved assistance (when I asked) by another lady who eventully assisted me with a sale.

0
Replies (2)
Sunglass Hut
Sunglass Hut's reply02 Jan 2018, 15:50
Official

Good Day Meshack Mnguni,

Thank you for bringing to our attention the service that was rendered to you in store. Please be advised I tried calling you to discuss. The Area manager of Carnival Mall will be in contact with you.

Thank you &

Kind Regards

Sunglass Hut Customer Care

MM
Meshack M's update03 Jan 2018, 08:52
Reviewer Update
Good morning I havent recieved any calls . Kindly double check my number is ********** 092 Kind regards