JM
Jenny M
1 reviews | Active since Nov 2015
20 Nov 2015, 10:23
Almost a month to the day
and I'm still waiting for my refund... I returned sunglasses on 23 October 2015, which I had bought on my credit card... No refunds done in the store (REALLY!) and was promised that the refund would be done within the next week.. So yes, I'm still waiting and every time I call the store, I get told they will call me back. Yes, I'm still waiting for my call-back and my refund... I just want my refund...<br> Thanks Sunglass Hut for keeping me waiting for my own money....
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Sunglass Hut's replyOfficial
01 Dec 2015, 11:28Hello J Flash,
Thank you for your email.
As per your communications with Nuraan in our refunds department the refund form you completed had your Edgars account number filled in as payment method. This is the reason the refund was paid onto your Edgars account.
Should you have any further queries about your refund please do not hesitate to contact our refunds department on *** or email ***.
I have also forward the refund form to your email address.
Thank you
Ivena Bantam
Customer Care Manager
Thank you for your email.
As per your communications with Nuraan in our refunds department the refund form you completed had your Edgars account number filled in as payment method. This is the reason the refund was paid onto your Edgars account.
Should you have any further queries about your refund please do not hesitate to contact our refunds department on *** or email ***.
I have also forward the refund form to your email address.
Thank you
Ivena Bantam
Customer Care Manager
Sunglass Hut's reply01 Dec 2015, 11:28
Official
Hello J Flash,
Thank you for your email.
As per your communications with Nuraan in our refunds department the refund form you completed had your Edgars account number filled in as payment method. This is the reason the refund was paid onto your Edgars account.
Should you have any further queries about your refund please do not hesitate to contact our refunds department on *** or email ***.
I have also forward the refund form to your email address.
Thank you
Ivena Bantam
Customer Care Manager
Thank you for your email.
As per your communications with Nuraan in our refunds department the refund form you completed had your Edgars account number filled in as payment method. This is the reason the refund was paid onto your Edgars account.
Should you have any further queries about your refund please do not hesitate to contact our refunds department on *** or email ***.
I have also forward the refund form to your email address.
Thank you
Ivena Bantam
Customer Care Manager