JV
Julian V
1 reviews | Active since Dec 2012
25 May 2015, 11:29
After sales service.
Chanel at Sunglass Hut, your after sales service is poor. Get back to your client even if you are not able to assist them, rather than just ignoring all emails from the client.
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Sunglass Hut's replyOfficial
25 May 2015, 11:47Hello JulianViv,
Thank you for your enquiry.
We have checked your ticket on our system and can confirm that Chanel has sent your form but to a second email and not the one listed on Hello Peter. Chanel will attempt sending the form to the above address as well.
We will call you before 13h00 today on the cell phone listed. Should you wish to contact us please call us on ***.
Thank you
Ivena -Customer Care
Thank you for your enquiry.
We have checked your ticket on our system and can confirm that Chanel has sent your form but to a second email and not the one listed on Hello Peter. Chanel will attempt sending the form to the above address as well.
We will call you before 13h00 today on the cell phone listed. Should you wish to contact us please call us on ***.
Thank you
Ivena -Customer Care
Sunglass Hut's reply25 May 2015, 11:47
Official
Hello JulianViv,
Thank you for your enquiry.
We have checked your ticket on our system and can confirm that Chanel has sent your form but to a second email and not the one listed on Hello Peter. Chanel will attempt sending the form to the above address as well.
We will call you before 13h00 today on the cell phone listed. Should you wish to contact us please call us on ***.
Thank you
Ivena -Customer Care
Thank you for your enquiry.
We have checked your ticket on our system and can confirm that Chanel has sent your form but to a second email and not the one listed on Hello Peter. Chanel will attempt sending the form to the above address as well.
We will call you before 13h00 today on the cell phone listed. Should you wish to contact us please call us on ***.
Thank you
Ivena -Customer Care