Absolutely pathetic repair center

I went to 3 different stores to take my glasses in for repair, none of them would help as you have to contact the repair center directly, so I emailed them on the 22/12/2015, I phoned them on the 05/01/2015 to follow up and they confirmed receipt of my mail and only then sent me a form to complete even though my email contained everything the form asked for, so I filled it out and sent it back, took 3 days to confirm receipt of the form, after a few days again, they responded with a quote, I paid the quote, now they tell me it will now take 8 weeks to repair the glasses, there was a 2nd pair of glasses sent it with the 1st, I was informed that they cannot repair those glasses and they have to send it to Guess for a quote, its been 2 weeks since Guess got the glasses and I still haven't heard back from Sunglasshut even after following up with them, seriously, they cant take 2 weeks to do a quote... the service is shocking and I will never ever buy glasses from them again.<br>