Found a dead fly in a loaf of sunfresh bread

Hi i purchased a loaf of bread from a local butchery in chatsworth. When i came home i noticed a "dead fly" inside the bread packaging. I then contacted sunfresh bakery in pmb spoke to a lady by the name of ashnee, who provided me with her whatsaap number and requested that i forward the photo of the bread. She called me 3mins later stating that the sales rep rishi will be in touch with me. But no reply from sales rep rishi. Anyways i contacted sunfresh bakery once more spoke to salim the manager of sunfresh bakery. He then spoke abruptly and slammed phone whilst talking to me, where is hes ethics, moral and customer service s****s in handling in this matter. Finding a dead fly in a loaf of freshly baked bread is completely disgusting and says alot about where the bread is been manufactured and quality standards. I called upon the heath services of pmb to carry out a full investigation, to check the hygiene service at this bakery.