Poor customer service

I was at the hairdresser 2 weeks ago and had received a cut when i walked in the stylist was complaining about wanting to go home as they were finishing early that day my appointment was at 15:30 and they were closing at 4pm i had asked for a wet cut initially they had just wanted to give me a dry cut as this was also too much effort for her i specifically also asked for more layers the stylist clearly doesn't know what shes doing and shouldn't even be a hairdresser im extremely dissapointed by the poor service i received they weren't wellcoming and if less time was spent on complaining to leave and more time spent on the client then maybe it wouldn't of been such a disaster!THIS WOMAN COMPLETELY ****ED UP MY HAIR IT LOOKS WORSE THAN BEFORE THE CUT And i PAID FOR THIS SERVICE MY ENDS LOOK HORRIBLE AND THE LAYERS ARE very short on top it doesn't fall nicely as it should im having to tie my hair up more now than before and it doesn't look nice at all when its wet or blow dried she cant cut for **** bad service and unwellcoming staff!!! And definitely a waste of money!