RH
Robin H

1 reviews | Active since Oct 2014

12 Dec 2016, 12:17

Violent/terrible service

<p>Terrible service and very violent security/management. I had been very violently removed from this casino after my blackjack opponent(sore loser) had been verbally attacking me several times. I was not given my correct funds back,and i managed to get physically abused infront of management. After returning for my goods,security and management were very untrue in their statements and very irrational in behaviour. I suggest not visiting this place unless you wish to be physically attacked,being treated unfair/robbef, or perhaps if you wish to get your body injured. </p>

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Replies (1)
Suncoast Casino
Suncoast Casino's reply12 Dec 2016, 14:54
Official

Dear Robin

I really appreciate you bringing the matter to our attention. I am sorry to hear that you had an unfavourable experience during your visit. I have escalated the matter to our Security Manager, who will provide you with feedback as soon as possible.

Thank you again for taking the time to let us know.

Kind Regards,

Nicole East

Public Relations Manager