Very disappointing security!!!

<p>Had a very unpleasant experience when I went to destress and find some peace. Went with positive thoughts and trying to forget my trauma when I won a mini jackpot. My card was ejected as soon as I won, so I took a photo with my cell phone because I wanted proof that they owed me this money. This is because a few months back they denied that I had any money on my card and even had the audacity to "PROVE"to me that I spent all my winnings. They showed me a print out with times and machine numbers that I played at proving that I had lost all my money. I was so frustrated that I asked them to view the tapes - lo and behold a week later they phoned me to say the casino made a mistake and they owe me the money!!! So I wasn't taking any chances this time as my card was ejected before the winnings could be entered into my card. A rough security attendant came to me and bul**** me to wipe out the photo. They DON'T HAVE signs or notices to inform us that no photos are allowed and I explained to him why I took the photo and that I would delete it once the money reflects on my card. He called another heavy set woman who continued the harrassment. Both of them followed me around the casino with people watching and they were shouting into their two way radios calling for help to apprehend me!!!! I was treated like a ******** and bul**** and traumatised. Everyone though I was a ***** or did something terribly ********. Evenually more back up was called to get hold of me. In the meantime I was shuffling along slowly as the cameras will prove, just trying to get away from the people who were glaring at me and having a posse of security around me. Eventually, I was taken to the office, on my request for some privacy. Even here they refused to give the name of the persons who were harassing me, yet it is my right to know. Then another lovely lady Ms Maharaj came to find out what was the problem. She was understanding and promised me that she would enter an incident report so that they could investigate my complaint and they would get back to me. She promised to get back to me within 24 hours, but I asked her to rather phone me two days later as I was going to a funeral the next day. Now a week has passed and no response is forthcoming. I am very upset with the way Suncoast ********ises its loyal patrons. Could someone there kindly call me as I am very upset with the treatment from the Security staff. Thank you.</p>