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avisha S

1 reviews | Active since Jul 2013

06 Mar 2017, 08:55

rude phumelele-cashier at main entrance of suncoast

<p>on sunday 05.03.2017 we went to suncoast</p> <p>there was no sign at the entrance cashier to say she was closed</p> <p>phumelele was so rude saying cant you see i am closed</p> <p>i mean is that the way to speak to people</p> <p>me and my husband were very upset, we come to suncoast all the time and this is the first time we had this problem. mayb if phumelele is not happy with her job mayb she should find another were she has no contact with people</p>

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Replies (1)
Suncoast Casino
Suncoast Casino's reply06 Mar 2017, 09:32
Official

Dear Avisha

I am so sorry to hear that you had an unfavourable experience during your visit. I have escalated the matter to our Cash Desk Manager, who will provide you with feedback as soon as possible.

We appreciate you bringing the matter to our attention. Our aim is to ensure you enjoy your time with us and your comments do help us continue to 'up our game'.

Kind Regards,

Nicole East

Public Relations Manager