Poor Service from Management Lawrance

<p>On Sunday 06/08/2017 around about 1:00am the guest grabbed my jacket and squeezed my bum. My brother inlaw approach the guy and secury where not visible. After few mins the crowd of security including the manager on duty Lawrence they chase us out without finding the story from both parties. </p> <p>I then ask him is it how they handle conflict and I am the victim his not even bother to take my details,I asked to check footage he refused then he said if I need someone to take statement he can call the police.Yet the gueat was gone already than they decided to call him after I instruted them to do so.</p> <p> </p> <p>He did not solve the problem instead he forced us to leave with the suspect I than mention one of the Share Holders name after that he take me to the Staff room for the statement for his backup to prove that he handle the case in a good manner.</p> <p>So disapoint how you treat your guest like trash disrepecting woman like that? You need to upgrade your customer care s****s.</p> <p>I did not know that Casino staff can treat guest like they are nothing but animals.</p> <p>I was in shock status to hear from the manager that they can not handle my case just like Lawrance???</p> <p>You did not even bother to call me as you promised to follow up? Again your service is very poor</p>