1 reviews | Active since Apr 2017
No respect for those who support your establishment
<p>According to Suncoast records i recovered from the service desk i have spent R350 000.00 in 115 days about R3200 a day since march to date. I have been declined coffee, a toasted samie worth R30 and been told to get off a almost empty blackjack table cost in the 38hrs i hrs i have been here i have onle played 36hrs. </p> <p>JANINE VAN ROOYEN ASSISTANT MANAGER IS ASSISING YOU IN LOOSING CUSTOMERS, SHE SHOULD BE FIRED.</p> <p>SHE CAME WITH PAPER WORK SAYING I HAVE ONLY PLAYED R600. PHUMLA SHOULD ASLO BE SPOKEN TO. I COUNTED 13 PEOPLE SITTING ON THE TABLES ON THE 6TH JULY 2017 NOT PLAYING, YES SITTING.. WHY ME??????</p> <p> </p> <p>DISGRACE!!!!!!!!!!!!</p> <p>WILL NOT SUPPORT JANINE VAN ROOYEN AND HER ESTABLISHMENT! </p> <p>HELLO SIBYA.</p> <p> </p> <p>Y</p>
Good day,
Thank you for taking the time to provide us with feedback on your time at Suncoast - your feedback is very important to us. I am sorry to hear that you had an unfavourable experience during your visit. I have escalated the matter to our Tables Manager for attention. Our aim is to ensure you enjoy your time with us and your comments do help us continue to 'up our game'.
Kind Regards,
Nicole East
Public Relations Manager
Good day,
Thank you for taking the time to provide us with feedback on your time at Suncoast - your feedback is very important to us. I am sorry to hear that you had an unfavourable experience during your visit. I have escalated the matter to our Tables Manager for attention. Our aim is to ensure you enjoy your time with us and your comments do help us continue to 'up our game'.
Kind Regards,
Nicole East
Public Relations Manager
