1 reviews | Active since May 2011
Disgusted with Want to Vomit at this Casino-SUCKS
Spending 1 night until the next day at this Casino&having spent R18 000. on one machine, I was STUPID anticipating to get paid with something from this machine. Instead, the machine was not acepting my card at 1 time, then reported 2 a tech., he got 2 this machine&then swiched offthe machine on Game Outage with out saying a word 2 me.To get treated like this as a patron whereby this casino &staff get paid with our monies which we spend & deposit into their machines.There were none morning shift staff on duty on 06-04-2015.Card reading at This Suncoast Casino is like a NORMALITY & difficult 2find a tech.This tech Jabu was arrogant &behaved as it was his way or no way.Finally by 14h00 my card was not acceptable into this machine, neither my husband's card nor was the day card.Rejected all cards&screen read GO TO HELP DESK FOR ASSISTANCE.Left the machine &went2 the cashier, then 2 Help Desk, then back 2 Cashier. All of this happened with staff on the floor saying the machines sll had a problem due 2 the casino having a problem the day before that is why the cards were not being read.2 find a tech in Suncoast is like searching for staff that don't eist inthis Casino.Absolute Unpleasant
I believe you have been contacted by our Slots Technical Manager regarding your query. Should you feel that the matter was not dealt with to your satisfaction please kindly contact me on ***.
Regards,
Nicole East
Public Relations Manager
I believe you have been contacted by our Slots Technical Manager regarding your query. Should you feel that the matter was not dealt with to your satisfaction please kindly contact me on ***.
Regards,
Nicole East
Public Relations Manager
