1 reviews | Active since Feb 2017

11 Feb 2017, 20:42

Chased away

<p>I got chased out of the building just because i was barefoot, still neatly dressed in shorts and T-shirt but no shoes and got chased away like a stray dog in front of everyone. </p>

0
Replies (2)
Suncoast Casino
Suncoast Casino's reply13 Feb 2017, 08:48
Official

Hi Francois

Thank you for your feedback. I am sorry to hear that you had an unfavourable experience during your visit. I have escalated the matter to our Security Manager, who will provide you with feedback as soon as possible. Please do let me know if you don't hear back from them or if the issue is not resolved to your satisfaction.

Kind Regards,

Nicole East

Public Relations Manager

Suncoast Casino
Suncoast Casino's reply13 Feb 2017, 08:48
Official

Hi Francois

Thank you for your feedback. I am sorry to hear that you had an unfavourable experience during your visit. I have escalated the matter to our Security Manager, who will provide you with feedback as soon as possible. Please do let me know if you don't hear back from them or if the issue is not resolved to your satisfaction.

Kind Regards,

Nicole East

Public Relations Manager