1 reviews | Active since Jun 2016
Absolutely pathetic service
<p>I went to suncoast casino tonight to gamble, and it so happen that a machine swallowed my card, I requested for help 3x times and no assistance, I ended up leaving my card in the machine and left as I had waited half an hour,the service is absolutely pathetic and I will not be returning to casino again</p>
Dear Vishay
Thank you for providing us with feedback on your recent experience during your visit at Suncoast. I am so sorry to hear that you received poor service while playing slots. Please could I ask that if you do experience this type of service delivery again, to immediately ask to speak to a Slots Shift Manager who can address and resolve the situation while you are there so that you can continue to enjoy your time with us.
Thank you again for taking the time to let us know.
Kind Regards,
Nicole East
Public Relations Manager
Dear Vishay
Thank you for providing us with feedback on your recent experience during your visit at Suncoast. I am so sorry to hear that you received poor service while playing slots. Please could I ask that if you do experience this type of service delivery again, to immediately ask to speak to a Slots Shift Manager who can address and resolve the situation while you are there so that you can continue to enjoy your time with us.
Thank you again for taking the time to let us know.
Kind Regards,
Nicole East
Public Relations Manager