Won an requested cash via standard bank of R200 on the 17th June numerous communications i had called, emails and online chat, up till today 0 response

Won an requested cash via standard bank of R200 on the 17th June numerous communications i had called, emails and online chat, up till today 0 response. Have a look on the system of all communications last person told me will call me back k before the end of the day no calls received. Was told money will be reversed back to my sunbet account nothing, wasted reference to department to request new Voucher and pin nothing. I've been told that numerous vouchers and pin was sent to me nothing. Now im tired of running my airtime out my time and effort, most disappointed no superior can use their inniative to take this query over disgusting. I don't care if its said a lousy R200, there is no such thing its mine and belongs to me. Nowi don't care or system t&c I don't give a damn tired of hearing it will take 24hours I want my money now. Ive been telling the consultants Im going to HELLO PETER..WELL WELL TIME HAS COME...THIS SAME MESSAGE WITH ALL PROOF OF COMMUNICATIONS VOICE RECORDINGS.