NM
Nithia M
1 reviews | Active since Jan 2012
22 Oct 2019, 09:03
winnings not paid correctly
If you bet with Sunbet - please check your account for incorrect transactions - i had a problem in the past where they take too long to update balances and incorrect payouts, so i stopped using them for a while - i started using them yesterday again and guess what - i won almost R1000 but my balance was updated with about R20 - you need to check your winnings otherwise you get short paid - this is not the service i expect -
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Replies (1)
Sunbet (PTY) LTD's replyOfficial
22 Oct 2019, 09:59Hello Nathia,
Your bet was paid out as a winning bet and the 1 leg got cancelled.The game has not yet been rescheduled and we are unable to pay out for a bet that was not played.We have tried to call you to explain the difference in r871.We have sent this info on email as well
Fabian
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Your bet was paid out as a winning bet and the 1 leg got cancelled.The game has not yet been rescheduled and we are unable to pay out for a bet that was not played.We have tried to call you to explain the difference in r871.We have sent this info on email as well
Fabian
***
Sunbet (PTY) LTD's reply22 Oct 2019, 09:59
Official
Hello Nathia,
Your bet was paid out as a winning bet and the 1 leg got cancelled.The game has not yet been rescheduled and we are unable to pay out for a bet that was not played.We have tried to call you to explain the difference in r871.We have sent this info on email as well
Fabian
***
Your bet was paid out as a winning bet and the 1 leg got cancelled.The game has not yet been rescheduled and we are unable to pay out for a bet that was not played.We have tried to call you to explain the difference in r871.We have sent this info on email as well
Fabian
***