****** Voucher

I deposited R400 1 Voucher on Friday evening that I purchased on my fnb app, I have tried chatting on the live chat which they disconnect after a few minutes, been trying all 3 days, I emailed all 3 days and received no response after the automated one, and I have called numerous times on their number which also disconnects after holding for a little white, I do not understand the reason for having these support systems if they are all completely useless...I WANT MY R400 LOADED OR MY MONEY BACK