RP
Rorshin P
1 reviews | Active since May 2025
27 Oct 2025, 14:09
Very unhappy with sunbet agents and I want my money
I am so angry and upset with sunbet, I can't believe this bad intentions and services from them , especially the agent who helped me on live support chat, named : MASABATHA, who was so unhelpful and lazy , I am arguing with sunbet to give back my own money , which I don't want to play at their establishment after the bad services I got, I regret to not even be a punter/customer of Sunbet ....
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Replies (1)
Sunbet (PTY) LTD's replyOfficial
10 Feb 2026, 15:05Hi Rorshin,
Thank you for sharing your feedback. We are sorry to hear how upset and frustrated you feel about your experience.
We take concerns regarding service interactions seriously, and all engagements are expected to be handled professionally and respectfully. We would like to review the support interaction you have referred to so that the matter can be assessed appropriately.
With regard to your funds, we would need to review your account history and the specific transaction in question before we can provide clarity. We are committed to ensuring that all transactions are processed in accordance with our terms and regulatory requirements.
Kindly email us at *** with your username and the approximate date and time of the interaction so we can investigate this matter thoroughly and provide you with direct feedback.
We appreciate the opportunity to address your concerns.
Kind regards,
Sunbet Team
Thank you for sharing your feedback. We are sorry to hear how upset and frustrated you feel about your experience.
We take concerns regarding service interactions seriously, and all engagements are expected to be handled professionally and respectfully. We would like to review the support interaction you have referred to so that the matter can be assessed appropriately.
With regard to your funds, we would need to review your account history and the specific transaction in question before we can provide clarity. We are committed to ensuring that all transactions are processed in accordance with our terms and regulatory requirements.
Kindly email us at *** with your username and the approximate date and time of the interaction so we can investigate this matter thoroughly and provide you with direct feedback.
We appreciate the opportunity to address your concerns.
Kind regards,
Sunbet Team
Sunbet (PTY) LTD's reply10 Feb 2026, 15:05
Official
Hi Rorshin,
Thank you for sharing your feedback. We are sorry to hear how upset and frustrated you feel about your experience.
We take concerns regarding service interactions seriously, and all engagements are expected to be handled professionally and respectfully. We would like to review the support interaction you have referred to so that the matter can be assessed appropriately.
With regard to your funds, we would need to review your account history and the specific transaction in question before we can provide clarity. We are committed to ensuring that all transactions are processed in accordance with our terms and regulatory requirements.
Kindly email us at *** with your username and the approximate date and time of the interaction so we can investigate this matter thoroughly and provide you with direct feedback.
We appreciate the opportunity to address your concerns.
Kind regards,
Sunbet Team
Thank you for sharing your feedback. We are sorry to hear how upset and frustrated you feel about your experience.
We take concerns regarding service interactions seriously, and all engagements are expected to be handled professionally and respectfully. We would like to review the support interaction you have referred to so that the matter can be assessed appropriately.
With regard to your funds, we would need to review your account history and the specific transaction in question before we can provide clarity. We are committed to ensuring that all transactions are processed in accordance with our terms and regulatory requirements.
Kindly email us at *** with your username and the approximate date and time of the interaction so we can investigate this matter thoroughly and provide you with direct feedback.
We appreciate the opportunity to address your concerns.
Kind regards,
Sunbet Team