SO
Stephen O
1 reviews | Active since May 2025
20 Apr 2026, 17:23
The worst gambling site there is
Horrid customer service. Horrid FICA process, it’s like they don’t want to pay out winning. They should be investigated in my honest opinion
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Replies (1)
Sunbet (PTY) LTD's replyOfficial
13 May 2026, 15:23Hi Sthephen, we understand your concerns regarding the customer service experience and FICA verification process.Please note that FICA procedures form part of regulatory and compliance requirements, and in certain cases additional verification may be required before withdrawals can be processed. We appreciate your feedback regarding the delays and overall experience.Should you wish to have your matter reviewed further, kindly contact:
📧 ***
📞 +***5Please include your account details and any relevant correspondence so the relevant team can investigate and provide feedback accordingly.
📧 ***
📞 +***5Please include your account details and any relevant correspondence so the relevant team can investigate and provide feedback accordingly.
Sunbet (PTY) LTD's reply13 May 2026, 15:23
Official
Hi Sthephen, we understand your concerns regarding the customer service experience and FICA verification process.Please note that FICA procedures form part of regulatory and compliance requirements, and in certain cases additional verification may be required before withdrawals can be processed. We appreciate your feedback regarding the delays and overall experience.Should you wish to have your matter reviewed further, kindly contact:
📧 ***
📞 +***5Please include your account details and any relevant correspondence so the relevant team can investigate and provide feedback accordingly.
📧 ***
📞 +***5Please include your account details and any relevant correspondence so the relevant team can investigate and provide feedback accordingly.