1 reviews | Active since Apr 2018
SUNBET DELAYS WITHDRAWALS & VERIFICATION,SO THAT YOU CAN GAMBLE YOU WINNING AND THEY DON'T HAVE TO PROCESS PAYMENTS
I believe Sunbet is a ****,what they did to me really left me depressed.I deposited my salary for gambling and I won 60k,no wager or any promotion entered.I requested for a withdrawal it was rejected twice.I tried to upload my documentation for verification and they were rejected even after I did everything right.I sent emails ,called and even reached out of Facebook they ignored me.I then went back and played with that money and after it is finished they respond on Facebook asking for my ID ,mind you for three days I've been trying to get their attention.
I believe they use this strategy so that are unable to withdraw and because they know gambling is addictive,and you'll fall into the trap of putting back the money.These casinos know that they only thrive when people are addicted.I want my money back ,I don't care about the winnings anymore.These guys ****med me for real
Thank you for sharing your experience. We are truly sorry to hear how this situation has impacted you and understand how frustrating and upsetting this must be.
Please note that withdrawals are subject to successful FICA verification and regulatory checks, and documents may be declined if they do not meet specific requirements. That said, this process should be clearly communicated and handled efficiently.
We take concerns of this nature seriously and would like to review your account and the verification attempts in detail to understand what may have gone wrong.
Kindly email us at *** with your username and any correspondence or documents submitted so our team can urgently investigate and assist you further.
If you feel that your play has become difficult to manage, support is available, and we can also assist with responsible gaming options on your account.
We appreciate you bringing this to our attention and the opportunity to resolve the matter.
Kind regards,
Sunbet Team
Thank you for sharing your experience. We are truly sorry to hear how this situation has impacted you and understand how frustrating and upsetting this must be.
Please note that withdrawals are subject to successful FICA verification and regulatory checks, and documents may be declined if they do not meet specific requirements. That said, this process should be clearly communicated and handled efficiently.
We take concerns of this nature seriously and would like to review your account and the verification attempts in detail to understand what may have gone wrong.
Kindly email us at *** with your username and any correspondence or documents submitted so our team can urgently investigate and assist you further.
If you feel that your play has become difficult to manage, support is available, and we can also assist with responsible gaming options on your account.
We appreciate you bringing this to our attention and the opportunity to resolve the matter.
Kind regards,
Sunbet Team