mM
mikegoode M

1 reviews | Active since Oct 2016

02 Dec 2024, 11:18

Sunbet and Sun International - breaking Popia, ECTA and CPA regulations

If I could give Sunbet - 0 stars out of 5 I would. Sunbet is owned by Sun International Group in South Africa. They have been in breach of the following consumer information and privacy regulations for at least the past three years: 1. Electronic Communications and Transactions Act, 25 of 2002 (“ECTA”) 2. The Consumer Protection Act, 68 of 2009 (CPA) 3. The Protection of Personal Information Act, 4 of 2013 (“POPIA”)

Despite numerous complaints over the past year or so, their unsolicited marketing campaigns continue unabated. I have requested to have my personal data removed from all their company servers and databases at least 10 times over the last 24 months. I even mentioned to them that their email unsubscribe option doesn't work and - Sunbet doesn't offer any means of removing a cell number from their sms servers. I currently get about 3 unsolicited sms' a week from Sunbet.

I will formally register a complaint with the above organizations - I think it's time Sunbet and Sun International had some respect for SA consumers and the laws that protect our privacy.

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