WO
Wolfgal O
1 reviews | Active since Apr 2018
28 Sept 2025, 16:11
Sunber worst online betting site
So frustrated with sunbet. Waiting more than a week for them to fica my account. Its everyday the same story with thers a delay but no solution. Their service is very pathetic
Helpful (0)
Replies (1)0
Replies (1)
Sunbet (PTY) LTD's replyOfficial
10 Feb 2026, 15:21Hi Wolfgal,
Thank you for sharing your feedback. We are sincerely sorry to hear about the frustration caused by the delay in verifying your account.
FICA verification is a regulatory requirement, but it should be processed within a reasonable timeframe and with clear communication. Waiting over a week without resolution is understandably frustrating.
We would like to prioritise your account and determine what may be causing the delay so this can be resolved as soon as possible.
Kindly email us at *** with your username and the date your documents were submitted so we can escalate this matter and provide you with clear feedback.
We appreciate the opportunity to address this properly.
Kind regards,
Thank you for sharing your feedback. We are sincerely sorry to hear about the frustration caused by the delay in verifying your account.
FICA verification is a regulatory requirement, but it should be processed within a reasonable timeframe and with clear communication. Waiting over a week without resolution is understandably frustrating.
We would like to prioritise your account and determine what may be causing the delay so this can be resolved as soon as possible.
Kindly email us at *** with your username and the date your documents were submitted so we can escalate this matter and provide you with clear feedback.
We appreciate the opportunity to address this properly.
Kind regards,
Sunbet (PTY) LTD's reply10 Feb 2026, 15:21
Official
Hi Wolfgal,
Thank you for sharing your feedback. We are sincerely sorry to hear about the frustration caused by the delay in verifying your account.
FICA verification is a regulatory requirement, but it should be processed within a reasonable timeframe and with clear communication. Waiting over a week without resolution is understandably frustrating.
We would like to prioritise your account and determine what may be causing the delay so this can be resolved as soon as possible.
Kindly email us at *** with your username and the date your documents were submitted so we can escalate this matter and provide you with clear feedback.
We appreciate the opportunity to address this properly.
Kind regards,
Thank you for sharing your feedback. We are sincerely sorry to hear about the frustration caused by the delay in verifying your account.
FICA verification is a regulatory requirement, but it should be processed within a reasonable timeframe and with clear communication. Waiting over a week without resolution is understandably frustrating.
We would like to prioritise your account and determine what may be causing the delay so this can be resolved as soon as possible.
Kindly email us at *** with your username and the date your documents were submitted so we can escalate this matter and provide you with clear feedback.
We appreciate the opportunity to address this properly.
Kind regards,