Sun International Sunbet nightmare

I have been trying to withdraw funds from my account for 4 days. They requested FICA documents which was send just to be told it is not clear, so they were sent again, then to be told they need to be certified, which I have done now and still I am waiting. Please keep in mind my verfied MVG number is also reflecting on my account.

It seems that withdrawals is a problem for whomever is running the payment part of Sunbet. Shocking to think that these people is part of Sun International right?

Well I will wait till tomorrow to decide what steps to take next because I will not leave any stone unturned to get what is rightfully mine.