****med by Sunbet

I have made a deposit into my sunbet account on the 3rd of January,this usually reflects immediately if you use their "EFT secure" payment option,but to my surprise I was told that it now takes up to 72 hours to clear/reflect,well I waited for that 72 hours and it's almost 2 weeks now and the money hasn't reflected,I contacted them numerous times and they kept on sending me from pillar to post,and they're now ignoring me on all their communication platforms.