DM
Dakalo M
1 reviews | Active since Jul 2025
17 Nov 2025, 17:56
Poor services from sunbet
I have a problem with sunbet they dont respond to our messages all the time when i try to log in im unable to do so as they closed my account they said i must send them documents in order for them to reopen it ever since then they havent responded its been month now they dont respond emails.facebook and live chats
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Replies (1)
Sunbet (PTY) LTD's replyOfficial
10 Feb 2026, 13:57Hi Dakalo,
Thank you for bringing this to our attention. We are sorry to hear about the difficulty you’ve experienced accessing your account and the lack of feedback you’ve received.
Account closures or restrictions may require specific documentation to be submitted before reactivation, depending on the reason for the closure. However, you should always receive clear communication and timely assistance throughout that process.
We would like to urgently review your account status and determine what may be causing the delay in reopening your account.
Kindly email us at *** with your username and the date you submitted the requested documents so we can escalate this matter and provide you with clear feedback.
We appreciate the opportunity to assist you and resolve this matter properly.
Kind regards,
Sunbet Team
Thank you for bringing this to our attention. We are sorry to hear about the difficulty you’ve experienced accessing your account and the lack of feedback you’ve received.
Account closures or restrictions may require specific documentation to be submitted before reactivation, depending on the reason for the closure. However, you should always receive clear communication and timely assistance throughout that process.
We would like to urgently review your account status and determine what may be causing the delay in reopening your account.
Kindly email us at *** with your username and the date you submitted the requested documents so we can escalate this matter and provide you with clear feedback.
We appreciate the opportunity to assist you and resolve this matter properly.
Kind regards,
Sunbet Team
Sunbet (PTY) LTD's reply10 Feb 2026, 13:57
Official
Hi Dakalo,
Thank you for bringing this to our attention. We are sorry to hear about the difficulty you’ve experienced accessing your account and the lack of feedback you’ve received.
Account closures or restrictions may require specific documentation to be submitted before reactivation, depending on the reason for the closure. However, you should always receive clear communication and timely assistance throughout that process.
We would like to urgently review your account status and determine what may be causing the delay in reopening your account.
Kindly email us at *** with your username and the date you submitted the requested documents so we can escalate this matter and provide you with clear feedback.
We appreciate the opportunity to assist you and resolve this matter properly.
Kind regards,
Sunbet Team
Thank you for bringing this to our attention. We are sorry to hear about the difficulty you’ve experienced accessing your account and the lack of feedback you’ve received.
Account closures or restrictions may require specific documentation to be submitted before reactivation, depending on the reason for the closure. However, you should always receive clear communication and timely assistance throughout that process.
We would like to urgently review your account status and determine what may be causing the delay in reopening your account.
Kindly email us at *** with your username and the date you submitted the requested documents so we can escalate this matter and provide you with clear feedback.
We appreciate the opportunity to assist you and resolve this matter properly.
Kind regards,
Sunbet Team