MB
Mpho B

1 reviews | Active since Dec 2021

30 Apr 2026, 21:44

My winning did not reflect under balance

Good day i was playing the jackpot today, i was playing santa before that then at 20:00 i played the jackpot of which i won R2500 on that but i was kicked out immediately it said i should log in after 5 minutes, then i logged in but my money was not there and it just continued from the amount i had before i was kicked out, i really like Sunbet and i play daily but i am not happy at all of what happened today, please kinldy assist me thank you..

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Replies (1)
Sunbet (PTY) LTD
Sunbet (PTY) LTD's reply13 May 2026, 11:22
Official
 Good day, thank you for bringing this to our attention.
Kindly send your account details together with the approximate time of the incident and the game played to:📧 ***
You can also contact our Call Centre directly on:📞 +***5
Our team will investigate the matter further with the provider and provide feedback accordingly. We appreciate your continued support and patience.