ZS
Zoe S

1 reviews | Active since Jan 2026

16 Jan 2026, 19:28

Ms sass

Ive been betting on this site for a while i won 1800 and was logged out since last year its almost a year now that my account has been under review i need my money and they keep telling me to wait on feedback they havent been helping me with my account its not on

0
Replies (1)
Sunbet (PTY) LTD
Sunbet (PTY) LTD's reply10 Feb 2026, 13:08
Official
Hi Zoe,

Thank you for bringing this to our attention. We are truly sorry to hear about the frustration and concern this situation has caused you.

We understand how important it is to receive clear communication and timely resolution, especially when it involves your funds. Account reviews can sometimes take place for compliance and security reasons, but they should never feel indefinite or without feedback.

We would like to prioritise your query and ensure it is properly reviewed. Kindly email us at *** with your username and any previous reference numbers so we can escalate this matter urgently and provide you with clear feedback.

We appreciate your patience and the opportunity to resolve this for you.

Kind regards,
Sunbet Team