DD
Didi D
1 reviews | Active since Jan 2026
28 Jan 2026, 18:55
Inconsistent
I Initially started and won and payout was fluent ten i won again and payment could not be processed due to FICA verification. I obviously played that back :( then winning stopped and I played a huge amount with no winnings and neither any bonuses. My rating at this point is 1 out of 10 as i feel these games is not consistent id rather stop playing then
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Replies (1)
Sunbet (PTY) LTD's replyOfficial
10 Feb 2026, 12:59Hi Didi,
Thank you for taking the time to share your experience. We are truly sorry to hear how frustrating this has been for you.
We understand how disappointing it can feel to win and then encounter delays due to verification requirements. FICA verification is a regulatory process that must be completed before withdrawals can be processed, and we appreciate that this may not always feel seamless from your side.
Regarding gameplay, all our games operate on certified Random Number Generators, meaning outcomes are completely random. We understand that streaks of wins or losses can feel discouraging, especially after a positive start.
We would really like the opportunity to review your account properly and provide you with clear feedback on both your verification status and gameplay activity. Kindly email us at *** with your username so we can assist you directly.
Your feedback matters to us, and we hope we can help resolve this for you.
Kind regards,
Thank you for taking the time to share your experience. We are truly sorry to hear how frustrating this has been for you.
We understand how disappointing it can feel to win and then encounter delays due to verification requirements. FICA verification is a regulatory process that must be completed before withdrawals can be processed, and we appreciate that this may not always feel seamless from your side.
Regarding gameplay, all our games operate on certified Random Number Generators, meaning outcomes are completely random. We understand that streaks of wins or losses can feel discouraging, especially after a positive start.
We would really like the opportunity to review your account properly and provide you with clear feedback on both your verification status and gameplay activity. Kindly email us at *** with your username so we can assist you directly.
Your feedback matters to us, and we hope we can help resolve this for you.
Kind regards,
Sunbet (PTY) LTD's reply10 Feb 2026, 12:59
Official
Hi Didi,
Thank you for taking the time to share your experience. We are truly sorry to hear how frustrating this has been for you.
We understand how disappointing it can feel to win and then encounter delays due to verification requirements. FICA verification is a regulatory process that must be completed before withdrawals can be processed, and we appreciate that this may not always feel seamless from your side.
Regarding gameplay, all our games operate on certified Random Number Generators, meaning outcomes are completely random. We understand that streaks of wins or losses can feel discouraging, especially after a positive start.
We would really like the opportunity to review your account properly and provide you with clear feedback on both your verification status and gameplay activity. Kindly email us at *** with your username so we can assist you directly.
Your feedback matters to us, and we hope we can help resolve this for you.
Kind regards,
Thank you for taking the time to share your experience. We are truly sorry to hear how frustrating this has been for you.
We understand how disappointing it can feel to win and then encounter delays due to verification requirements. FICA verification is a regulatory process that must be completed before withdrawals can be processed, and we appreciate that this may not always feel seamless from your side.
Regarding gameplay, all our games operate on certified Random Number Generators, meaning outcomes are completely random. We understand that streaks of wins or losses can feel discouraging, especially after a positive start.
We would really like the opportunity to review your account properly and provide you with clear feedback on both your verification status and gameplay activity. Kindly email us at *** with your username so we can assist you directly.
Your feedback matters to us, and we hope we can help resolve this for you.
Kind regards,