BA
Brooke A
1 reviews | Active since Jan 2018
24 Feb 2026, 17:14
FICA
How does one wait months to be fica verified?
Please sort this out
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Replies (1)
Sunbet (PTY) LTD's replyOfficial
12 Mar 2026, 12:09Hi Brooke,
Thank you for bringing this to our attention. We are sorry to hear about the delay you’ve experienced with your FICA verification.
FICA verification is a regulatory requirement, however it should not take an extended period once the correct documentation has been submitted. We would like to review your account and determine what may be causing the delay.
Kindly email us at *** with your username and the date your documents were submitted so that our team can investigate and assist you further.
We appreciate the opportunity to resolve this matter.
Kind regards,
Sunbet Team
Thank you for bringing this to our attention. We are sorry to hear about the delay you’ve experienced with your FICA verification.
FICA verification is a regulatory requirement, however it should not take an extended period once the correct documentation has been submitted. We would like to review your account and determine what may be causing the delay.
Kindly email us at *** with your username and the date your documents were submitted so that our team can investigate and assist you further.
We appreciate the opportunity to resolve this matter.
Kind regards,
Sunbet Team
Sunbet (PTY) LTD's reply12 Mar 2026, 12:09
Official
Hi Brooke,
Thank you for bringing this to our attention. We are sorry to hear about the delay you’ve experienced with your FICA verification.
FICA verification is a regulatory requirement, however it should not take an extended period once the correct documentation has been submitted. We would like to review your account and determine what may be causing the delay.
Kindly email us at *** with your username and the date your documents were submitted so that our team can investigate and assist you further.
We appreciate the opportunity to resolve this matter.
Kind regards,
Sunbet Team
Thank you for bringing this to our attention. We are sorry to hear about the delay you’ve experienced with your FICA verification.
FICA verification is a regulatory requirement, however it should not take an extended period once the correct documentation has been submitted. We would like to review your account and determine what may be causing the delay.
Kindly email us at *** with your username and the date your documents were submitted so that our team can investigate and assist you further.
We appreciate the opportunity to resolve this matter.
Kind regards,
Sunbet Team